Isa Shakiba
IT Systems | Learning Technology
Isa Shakiba
IT Systems & Implementation Specialist
Learning Technology & LMS Expert
I help organizations implement, configure, integrate and support business and learning technology systems — from requirements analysis and technical setup to user training and go-live.
20+ Years in IT Systems | 6+ Years in Learning Technology | Large-Scale System Implementation.
I help organizations implement, configure, integrate and support business and learning technology systems — from requirements analysis and technical setup to user training and go-live. 20+ Years in IT Systems | 6+ Years in Learning Technology | Large-Scale System Implementation.
About I Me
I am an IT Systems & Implementation Specialist with 20+ years of hands-on experience in enterprise systems, infrastructure, web-based applications and technical problem-solving. I specialize in turning organizational needs into practical solutions — from requirements analysis and system implementation to integration, user training and go-live. With 6+ years of focused experience in Learning Technology, I have implemented and supported large-scale Moodle-based learning environments and virtual classroom solutions.
Resume
Education
2014
bojnourdBachelor of Engineering Technology in Information Technology
Concentration: Web Programming
University of applied Science and Technology.
2011
bojnourdAssociate Degree in
Computer Hardware Repair
University of Applied Science and Technology.
Experience
2013 - Current
IT Specialist
North Khorasan Governorate -- Government Organization.
Responsible for the implementation, administration, maintenance and technical support of IT systems and web-based applications in a government environment.
Experienced in deploying and configuring servers, operating systems, virtualization environments, network infrastructure, Active Directory and organizational internet management systems.
Provided technical troubleshooting and user support for a wide range of hardware, software, network and application-related issues, resolving problems and maintaining reliable day-to-day IT operations.
Worked closely with organizational users and technical teams to analyze requirements, implement solutions, test systems and support the deployment of new applications.
Also involved in the implementation and operation of digital learning systems, including Moodle LMS and Adobe Connect, supporting online training and virtual learning environments.
2009 - 2014
Managing Director & Systems Analyst
Fanavaran Bartar Eram Co. Bojnord, North Khorasan Province, Iran
Managed a technology company delivering customized enterprise software and IT solutions for government organizations, while working outside regular government office hours.
Led requirements analysis and business process mapping for organizational systems, working closely with clients and software development teams to translate operational needs into practical digital solutions.
Led the implementation of large-scale employee training management and e-learning systems for government organizations, including requirements analysis, system configuration, testing, deployment and operational support.
Implemented and administered Moodle LMS and Adobe Connect virtual classroom environments, including server setup, software configuration, LMS customization, SCORM content integration and online examination management.
Worked closely with development teams on the implementation of a custom training management platform integrated with Moodle, covering the training process from course requests and registration through online learning, examinations and certification.
Provided administrator and end-user training, technical support and ongoing system operations for large-scale learning environments serving approximately 24,000 users per province.
E-Learning & LMS Expertise
Moodle LMS — Installation, Configuration & Administration
Moodle & SCORM — Content Integration & Online Assessment
Adobe Connect — Deployment, Administration & Moodle Integration
Virtual & Blended Learning — Implementation & Operations
Project Implementation & Operations
Requirements Analysis & Process Mapping
Enterprise System Implementation & Configuration
Systems Integration & Application Connectivity
Server & Application Deployment
System Testing & User Acceptance Testing
Technical Troubleshooting & Problem Solving
User Training & Technical Documentation
Systems Analysis & Training Processes
Training Process Analysis
Requirements Analysis & Gathering
User Acceptance Testing (UAT)
Learning Systems Implementation
Platforms & Technologies
Moodle LMS
Adobe Connect
Linux / Server Environment
Enterprise & Web Applications
Windows Server & Active Directory
Network Administration & Troubleshooting
MySQL / PostgreSQL Database Administration
Virtualization & Virtual Machine Administration
IT Systems & Implementation Specialist with hands-on experience in enterprise IT, web-based applications, infrastructure and Learning Technology. Experienced in requirements analysis, system implementation, integration, troubleshooting, user training and operational support.
Skills
- IT Systems
- System Analysis
- Enterprise IT
- System Implementation
- Systems Integration
- Requirements Analysis
- Web Applications
- IT Support
- Technical Troubleshooting
- Learning Technologies
- Moodle
- LMS Administration
- E-Learning
- Adobe Connect
- SCORM
- Virtual Learning Environments
- Digital Learning
- Training Management Systems
- Online Training
- User Support
- Training Coordination
- Blended Learning
- WordPress
Experienced in implementing and operating large-scale digital learning environments for government organizations, supporting approximately 48,000 users across two provinces.
